Last Updated: October 2023
Welcome to AHA Waycations. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and booking our services, we assume you accept these terms and conditions in full. Do not continue to use AHA Waycations' website if you do not accept all of the terms and conditions stated on this page.
1. Booking and Payments
- A minimum initial deposit is required to confirm any booking. The exact amount will depend on the chosen package and travel dates.
- The balance payment must be cleared at least 30 days prior to the date of departure.
- In case of bookings made within 30 days of travel, 100% advance payment is required to confirm the booking.
- Payments can be made via Bank Transfer, Credit/Debit Cards, or UPI. Transaction fees, if any, are to be borne by the customer.
2. Cancellations and Refunds
- All cancellation requests must be sent to us in writing via email.
- Cancellation charges will apply based on the number of days remaining until the departure date. Detailed cancellation slabs will be provided in your specific booking agreement.
- Flight tickets and visa fees are strictly subject to airline and embassy cancellation policies and are often non-refundable.
- Refunds (if applicable) will be processed within 10-15 business days to the original payment source.
3. Visas and Passports
- It is the traveler's responsibility to ensure they hold a valid passport (valid for at least 6 months from the date of return) and the required visas for their destination.
- While AHA Waycations assists with visa processing, the final decision to grant or reject a visa rests entirely with the respective embassy or consulate. AHA Waycations is not liable for any losses incurred due to visa rejection or delay.
4. Itinerary Changes
AHA Waycations reserves the right to alter the itinerary or change the hotels due to unforeseen circumstances (e.g., weather conditions, political unrest, flight cancellations). In such cases, we will provide alternatives of a similar standard. Any additional costs arising from such changes will be borne by the traveler.
5. Liability
AHA Waycations acts only as an agent for the airlines, hotels, transporters, and other service providers. We shall not be held liable for any personal injury, property damage, loss, delay, or inconvenience caused by the acts, omissions, or defaults of any service provider.
If you have any questions regarding these Terms & Conditions, please contact us at hello@ahawaycations.com.